Utility Billing

Pay and/or View Utility Bills Online

Pay/View Utility Bill Now: Make sure to use your full account number when entering into the online bill pay service. (including periods).

Water, Sewer & Storm Drainage
The City of North Bend bills every month for water, sewer, and storm drainage. Utility bills are generated on the 10th of every month and are due 15 days later. Payments must be received by or on the due date to avoid late payment charges. 

Water and Sewer Rates 

Utilities Services & Billing Questions
For questions related to utilities service or billing or to find out about low-income, disability, and/or senior utility rates, please contact the utilities coordinator at (425) 888-7633. 

Senior & Disabled Low-Income Utility Discount Form
Request a Leak Adjustment 
Request for Tenant Copy of a Bill/Alternate copy of a bill

Completed forms and/or documentation can be emailed to utilities@northbendwa.gov

Sign up for New Service
If you are buying or selling a property and need to sign up for service, please email utilities@northbendwa.gov with the following information:

  • Names on Account
  • Property Address
  • Your mailing address for billing
  • Forwarding address (if selling)
  • Property Closing date 
  • Phone number

Garbage & Recycling Questions

Beginning April 1, 2024, Recology King County will begin a new contract for once-a-week garbage collection for City customers. This transition marks an exciting development in our community's efforts toward sustainable waste management practices. Learn more about Recology services for City of North Bend customers by visiting their North Bend customer website.

For residential garbage / recycling billing issues, please contact Republic Services at (425) 392-6651; businesses and multifamily residents should call (425) 646-2492.

Please see our solid waste/recycling page for additional information.

FAQs

UTILITY BILL ASSISTANCE

If you're struggling to pay your bill due to financial impacts from the Covid-19 pandemic, please visit our new Covid-19 Utility Bill Assistance website page to learn what options may be available to assist you.

Puget Sound Energy's Bill Discount Rate program: PSE has launched a Bill Discount Rate program to save customers money on their monthly energy bill. Income-eligible customers can now reduce their PSE energy bills by up to 45% a month. The program is designed to be easily accessible and in most cases no proof of income is required. The program can be used in addition to our other assistance programs. To quickly find out if they’re eligible, customers can go to pse.com/discount. The only information needed is: household size, county of residency, and monthly household income. Please share with your networks!

Puget Sound Energy's Warm Winter program: Puget Sound Energy is also proud to share our support of 75 local nonprofit organizations across the 10-county service area in providing warm meals, clothing, toys and gifts for those in need this winter. Our $200,000 donation helps community groups host regional holiday celebrations to spread holiday cheer and ensure all can experience the spirit of the season. Please see the full news release HERE, which includes a link to a list of receiving organizations. PSE is proud to support organizations that generously and consistently serve our neighbors in need this holiday season and year round.

Water Conservation

Water conservation is essential to ensure that we have adequate water today and into the future. It is up to all of us to use water wisely and is as simple as making small changes. Conserving water not only protects this finite resource, but also saves energy and money. Learn more about water conservation, and how it can help both the environment and lower monthly costs by visiting the City's Water Conservation webpage.