The City offers several payment options for our customers:
Enjoy the benefits of no postage to pay, no checks to write and no late fees to worry about. Have your payment automatically withdrawn from your checking or savings account, or automatically paid by credit card. Visit our website for more information.
You may choose to pay your utility bill through your bank’s online bill payer service. Be sure to specify your utility billing account number. This will ensure quick crediting of your payment once it is received in our office.
In some instances, your financial institution may send us a payment by mail. In these instances, a delay of five to seven business days may occur in the processing of your payment.
Pay by Mail
Mail your payment in the return envelope provided and be sure to include the remittance stub portion of the billing. To ensure proper credit to your account please include your account number on your check. Mail your payment to:
City of North Bend Utility Billing 920 SE Cedar Falls Way North Bend, WA 98045
Please make payments by check or money order payable to City of North Bend.
Pay in Person
Beginning July 12, 2021, payments in person will be accepted at City Hall, located at 920 SE Cedar Falls Way. City Hall hours are Monday through Thursday from 8:30 a.m. to 4:30 p.m. (Closed from 12:00 p.m. to 1:00 p.m.) and from 8:30 a.m. to 12:00 p.m. on Friday. Please note that City Hall counter hours may fluctuate as we transition back to in-person services. Current hours will be posted on the City’s website at https://northbendwa.gov.
Payments must be by check or money order. No cash payments will be accepted.
After hours, drop your payment in the drop box located in the City Hall parking lot.
Utility Bill Assistance
The City offers a Senior and Disabled Low-Income Utility Discount program. This program offers a reduction of utility rates for eligible low-income senior citizens and low-income disabled citizens if they meet established income requirements. Download the Senior and Disabled Low-Income Utility Discount Application to apply for this financial assistance program.